If you installed a Facebook “Send to Messenger” widget before October 5, 2017, by default Facebook made all the check boxes checked by default.
This means you inherited the “pre-checked status” by default.
If you installed it after October 5, 2017, then it’s may not be pre-checked by default. This means that once you install the PoaCart app, your checkbox might be unchecked.
Obviously, you will get a lot more conversions if this checkbox is pre-checked by default. Unfortunately, as of September 21, 2018 Facebook has globally changed it’s Messenger policies regarding the pre-checked checkbox widget. App developers are no longer able to secure pre-check approval on behalf of Facebook Pages.
In the meantime, follow these steps:
- Make sure your store is fully compliant with Facebook’s Messenger widget policies
- Request Facebook to notify you directly from this link.If you need help, let us know and we’ll give you a hand!