Should I turn off the Shopify Messenger sales channel?

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You probably already have Shopify’s Messenger sales channel turned on – which is great!

Both PoaCart and the Messenger sales channel work perfectly together. However, once you enable PoaCart’s order confirmation and fulfillment confirmation, you need to turn off Messenger updates on your Shopify Admin > Sales Channels > Messenger.

Shopify Messenger Channel

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